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VP of Risk Operations

Fully remote

2 months ago
Not Specified

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the Role

As VP of Risk Operations, you head up Aspire’s Risk Operations department. You report to the COO and are part of Aspire’s leadership team.


What will you be doing? 

  • Build and lead the risk operations teams, currently composed of 5 teams and ~15 people
  • Lead the operations linked to the scope described above
    • Manage the software we use to manage risk: fraud management software, reconciliation software, and continuously look for new technologies to improve our capabilities and automate our operations
    • Design and maintain the policies, processes, programs.. associated to risk operations
    • Investigate, document, and escalate any incidents, as well as suggest and align on remediative and preventive measures
    • Monitor and test the effectivity and resilience of rules, processes, policies, programs, and continuously improve them
    • Report on relevant metrics: Fraud rates, Reconciliation rates, SLAs, volumes, incidents, automation rates, cost, etc.
  • Create, align, own the strategy to manage risks on daily basis across the company, in a scalable and cost-effective manner, including strategies to improve accuracy and hit ~100% automation levels
  • Work closely with relevant stakeholders - internal stakeholders like Finance, Product, or Compliance, and external stakeholders like partners or regulators - to rally everyone around creating strong and effective practices across the company, align on the strategy as well as short & long term action plans, resolve incidents and identify and fill gaps, as well as all of the above
  • Be the PIC and present the risk updates to Aspire’s Risk Committee


We would love to get to know you if you have the following:

  • You are an experienced leader - Minimum 12 years experience; Track record in a leadership role in tech or financial services, as well as in operations
  • You are a true owner - You are highly self-driven and take initiative all the time. You make things happen today versus tomorrow, and are hands-on when needed
  • You can create, articulate & execute your strategy - You understand the trajectory of the company and create & implement a strategy to bring it to the next level; You can prioritize tasks & targets in a highly unstructured environment
  • You can build a team - You are used to hiring A players and coaching your team, and you understand how to address strengths and weaknesses, and leverage new opportunities to uplevel the team
  • You can balance risk & business - You are able to make calls that balance risk and business objectives, and are able to rally the stakeholders around them.

What we offer

  • Uncapped flexible annual leave.
  • Hybrid work arrangement. 
  • Training subsidy for your professional growth.
  • Wellness benefit.
  • Team bonding budget to foster collaboration and sense of belonging.
  • Flexibility to work from anywhere (for up to 90 days per annum) and Work from Home subsidy.
  • Culture is Key: Most importantly, we always strive to cultivate a special culture that brings special talents together - You may learn more about our culture at our careers site and LinkedIn Life page.

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 


Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com

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