← Back to all jobs

Technical Architect - US market

Fully remote

2 months ago
Not Specified

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly

automate workflows across any apps and databases.

We’re proud to be named a leader by both

Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a

flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in

balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider

    named us an “enterprise startup to bet your career on”
  • Forbes’ Cloud 100

    recognized us as one of the top 100 private cloud companies in the world
  • Deloitte Tech Fast 500

    ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
  • Quartz

    ranked us the #1 best company for remote workers


We are looking for an exceptional Technical Architect (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role, candidates based anywhere in India are welcome to apply! In this role, your responsibilities would include —

  • Onboarding new customers on to Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly.  

  • Engaging with key customers to gather integration and automation requirements and leading the solution design process jointly with customers.

  • Solving complex issues and design gaps during and and after initial onboarding of customers.

  • Sharing best practices from a business and technical perspective, related to deployment models and governance structures.

  • Working closely with Product and Engineering to review customer requirements and feedback, and identifying opportunities for Workato platform enhancements, while managing customer expectations.

  • Becoming a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries.

  • Becoming a trusted customer advisor and a customer advocate within Workato.

  • Participating in and conduct production readiness assessments.

  • Participating in and conduct post-live deployment health checks and guidance on integration and process optimizations.

  • Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team.

  • Prioritizing and delivering outstanding customer service experience to Workato customers.


In this role, you will be expected to work with our North America-based customers. Are you open to working in the late evening/night time?(Note: start between 6pm-8pm IST and finish between 3am-5am IST accordingly). Qualifications / Experience / Technical Skills
  • 8+ years of hands-on experience in solutions consulting , implementation consulting or technical architect roles.

  • Hands-on current experience with at least one mainstream programming language (Ruby on Rails preferred).

  • In-depth knowledge of integrations and system design principles.

  • Good understanding of technology and industry trends, especially in the app integration space.

  • Demonstrated implementation of quality integration solutions by applying best practices.

  • Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management.

  • Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations.

  • Demonstrated ability to create quality technical documentation.

  • Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite.

  • Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus.

Soft Skills / Personal Characteristics
  • Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact.

  • Critical thinking, analytical skills with an entrepreneurial and proactive mind-set.

  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

  • Project and program management skills is a plus.

  • Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options.

  • Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Share job

Help us maintain the quality of jobs posted on Remotely!

Is this position not a remote job?

Let us know!

+18732 More Jobs Available!

Sign up now to unlock all job opportunities.

Uncover Hidden Jobs

Browse openings not posted on other job boards.

Be the First To Know

Receive daily job alerts with fresh job openings.

Keep Track of Your Job Hunt

Save to favorites and track jobs you've already applied to.

Keep browsing Remotely by creating a free account or logging in.

Registering lets us to personalize job opportunities.

Already have an account? Log in

It's time to find your dream startup job!
Loved by job seekers!

Within a week of using Remotely, I secured three interviews with top-notch companies. The breadth of job opportunities is simply unparalleled.

Olivier S.

I took Remotely for a spin on my job search this morning and found a position I'll be applying for today that fits my needs.

Mia D.

I've always struggled to find a startup job that aligns with my skill set, but Remotely changed the game for me. The sheer volume of high-quality job listings is mind-blowing!

Liam R.

The caliber of companies listed on Remotely is unmatched. It's clear that they prioritize quality over quantity, and that's a game-changer for serious job seekers like me.

Sophia G.

THANK YOU for having a dark mode. I'm 100% dark mode everything so I appreciate that setting for a job board.

Joe C.

Remotely is the gold standard for startup job platforms. Not only did I find a multitude of roles suited to my expertise, but the companies were reputable and well-regarded in the industry.

Emma T.

From tech startups to Fortune 500s, Remotely caters to every job seeker out there. The diversity and quality of companies listed here is fantastic.

Ethan P.

After months of fruitless job hunting, I stumbled upon Remotely. I was surprised by the number of listings and the clarity of information. I landed my dream job in just four weeks!

Isabella K.

The user experience on Remotely is seamless. With detailed job descriptions and a range of well-known companies, my job search was more efficient and fruitful than ever.

Noah C.

Remotely is so easy to navigate and I like that it provides lots of options for filtering based on benefits and more.

Aval S.

No other platform comes close to the depth and breadth of job opportunities that Remotely offers. It's now my go-to recommendation for anyone looking to venture into remote work.

Lucas H.

If you're seeking quality over quantity in your job search, Remotely is the place to be. The comprehensive job listings paired with top-tier companies made my job hunt a breeze!

Charlotte E.

Keep browsing Remotely by creating a free account or logging in.

Registering lets us to personalize job opportunities.

Already have an account? Log in