Keboola is a versatile data operating system that enables companies to automate business actions using data and produce value. It is also flexible enough to be deployed in big enterprise stacks, thereby helping data teams work faster and smarter. Keboola lowers the barrier to entry for aspiring data teams and helps increase the productivity of data teams by reducing the complexity of the data stack, design, operation and maintenance. This leads to a better focus on the actual business value.
Keboola’s success is built by innovation, and our remote-mainly team spread across offices in Prague, Vancouver, Chicago, greater Europe, and beyond. We believe that when people have a mission and a voice, their well-being and performance is better. Our environment stands for no BS and grants our people the ability to interact freely across teams connected by a passion for a culture of continuous learning while encompassing care, love, and respect.
We are looking for a Data Consultant to provide digital transformation and make a direct impact with our awesome customers. This role is responsible for working directly with internal and external stakeholders to identify business and user requirements and delivering the best technical solutions for both implementations and customer success programs. This role may participate in pre-sales scoping, contributing to POCs, and running technical demonstrations. By providing guidance, expertise, training, and best practices for both implementations and customer success programs. The Professional Services - Customer Success function increases sustainable proven value for both our customers and Keboola.
What you'll do
Meet with stakeholders to understand use case and business requirements and strategize the best technical solution and implement it.
Provide a customer-oriented point of view by understanding the needs and pain points of the client to deliver the best possible solution through technical expertise.
Project work delivery. First-class delivery - Fulfill assigned tasks, contribute to delivery and project solution design within superb quality and on time. Dedication to over-deliver and help others.
Keep customers happy. Customer success - go the extra mile to when helping customers.
A true partner to the sales team, customer success, and customers. Actively Supporting the sales team in responding to RFPs, RFQs, and preparing quotes, statements of work or pricing when needed. Furthermore, be the trusted advisor to the customer by understanding their existing and future Data needs.
Professional level of communication, design, and document of work based on Project Management standards. Track and log work and its progress with precision within provided tracking and PM tools.
Keboola priorities. Contribute to and deliver assigned monthly, quarterly, yearly individual and team priorities.
The skills and experience you need to have
Speak fluent English and be located in Canada (remote), or we will consider Prague, Czech Republic the location of our company's HQ. In Canada, applicants must be eligible to work for a Canadian entity. In Prague, applicants must be eligible to work for an EU-based company. Please note we are not able to provide sponsorship or relocation at this time.
Have 3+ years' experience as a technical, data or pre-sales Consultant.
Have an insatiable thirst for knowledge and development and the desire to grow in your role and with the company.
Are technically savvy with a deep desire to build and support relationships and expand product use within a customer environment. Know SQL and use it daily or weekly. Familiarity with Python is a plus but not required.
Possess good judgment with consultative, problem solving, and escalation resolution skills.
A little bit more about the opportunity
Autonomy within your position. We are focused on outcomes, not micromanaging everything that you do. We love free company movement.
Work with great brands both locally and worldwide. Ask us who we were working with!
Work with new industry-leading data technologies.
The opportunity to create the job you want that fits in with the life you want. We know there is life outside of work, and think fulfillment is achieved when all areas of your life fit together.
We believe the best people are a bit weird and have an inner engine that drives them.
You can look forward to the following benefits
Competitive basic compensation, company bonus plan and stock options.
Generous paid vacation time. And we mean generous.
We are a company born in the cloud means we are relatively location independent. Want to take an extra-long trip while working on the beach (or forest, or desert?), go ahead - make sure to send us a postcard.
