13 May, 2023  |  Full-time  |  17 applicants

Rotational Merchandising Associate

The Role:

At Minted, we are passionate about art and science. We are a community-driven marketplace of artists and makers, and utilize data to drive our decision making. To that end, we're inviting creative thinkers who are passionate about art and design, curious about the world of e-commerce, wholesale and retail merchandising, and have strong analytical and quantitative skills to join us as a Rotational Associate in our Merchandising program.

The Minted Merchandising team is responsible for driving sales across our various categories, including art, home decor, wedding, holiday, baby & kids, gifts and marketplace We work closely with design submissions from our talented community of artists and makers, as well as data from our analytics team, to bring forth fresh, balanced assortments to inspire our customers. Those products are then manufactured by Minted and/or offered through the Direct from Artist (DFA) program, a new third-party marketplace of a curated collection of makers who design and craft fine products in the categories of art and home decor, shipping to Minted customers directly from their studios.

In this program you will start on the Direct from Artist/Marketplace merchandising team, and may have the opportunity to rotate through multi-month, high-impact assignments in 1-3 of Minted’s other categories (Gifting, Art, Home Decor, Baby & Kids, Holiday, Wedding, Greeting Cards and more), apprenticing with senior category merchants, driving your businesses and getting exposure to a range of merchandising business models, including e-commerce, wholesale, and direct-from-seller marketplace.

Because merchants are so central to Minted’s value proposition, this is a 12-month rotational contract to give you exposure and experience in Minted’s many categories and business models, with the potential for a full-time offer as an Associate Merchandising Manager with category ownership at the end of the contract period. This is a fantastic opportunity for an early-career professional who wants to learn broadly about merchandising fundamentals that will be applicable throughout their career.

As a Rotational Merchandising Associate, you will be essential support to Minted’s Merchandising team, and will gain exposure to an array of diverse business units. In supporting the Merchandising team, you will also work cross-functionally with virtually all teams at Minted, and will have a chance to work with and present to the C Suite. Graduates of this program have moved on to successful careers in merchandising leadership at Minted, in other related departments such as marketing and e-commerce, as well as career opportunities outside of Minted.

Sample activities & responsibilities:

- Rotate through multi-month, high-impact assignments in 1-3 of Minted’s categories and business models (Marketplace, Gifting, Art, Home Decor, Baby & Kids, Holiday, Wedding, Greeting Cards), apprenticing with each category’s merchant.

- Partner with the category merchant to identify growth opportunities through competitive and customer analysis, including both in-store visits and online research.

- Identify gaps in the assortment within your categories, using a data driven approach.

- Manage assortment breadth, depth and competitiveness to ensure category has the right assortment to meet financial goals.

Assist with the online merchandising of the relevant categories including filters, SKU organization and ranking, and optimizing the overall “shoppability” of assortments.

- Identify shopping experience enhancements to improve conversion of your category on Minted.com

- Complete ad hoc analytical projects, as requested by the category merchant.

In a Direct from Artist marketplace rotation, you might also:

- Identify potential qualified sellers for DFA and marketplace for approval by category merchant.

- Invite and onboard new sellers to the platform via Zoom and email correspondence

- Develop sellers into effective sellers on the DFA platform (give guidance on assortment, price, product content, fulfillment).

- Review and launch new products.

In an ecommerce or wholesale rotation, you might also:

- Assist the category merchant in preparing for and executing the design challenge and assortment process.

- Maintain and enhance merchandise data, including basic product information, filter assignments, search tags, and related products.

- Collaborate with the category merchant in the merchandising of curated landing pages.

- Coordinate with our Production team and/or wholesale partner accounts to ensure an on time and smooth launch of product assortments.


You Are:

  • A self-starter with an owner’s mindset and an ability to prioritize in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects
  • Comfortable with ambiguity and eager to work cross-functionally on a small team. You are excited to work in a collaborative environment and motivated to ask questions
  • Results-driven, focused, and analytical. Outstanding follow-up, organization, and time management skills
  • Someone who takes pride in whatever it is that you are doing. You put in the effort required to make sure your work lives up to your own high standards
  • Quantitatively oriented and an analytical thinker. The ideal candidate loves data and is able to analyze a problem, use data to articulate a recommendation, and take action accordingly
  • A shopper or collector. You have strong natural retail insights and an understanding of how and why consumers use Minted products, informed by a personal interest in shopping or collecting design or fashion goods. You have a strong personal passion for Minted’s categories of products
  • Passionate about design and how it defines product
  • You Have:

  • A Bachelor’s Degree and 0-3 years of work experience
  • Excellent verbal and written communication skills
  • Proficient skills in Microsoft Excel and/or Google Sheets
  • An ability to multitask and meet deadlines while still paying attention to details and executing flawlessly
  • A love for design and strong quantitative skills
  • An intuitive understanding of not only what will sell, but also what constitutes truly differentiated and high-quality design.
  • A love for data and the ability to analyze a problem, using data to articulate a recommendation, and take action accordingly.
  • A clear understanding of financial retail measurements and how to impact them
  • Experience in e-commerce and understanding of e-commerce performance metrics and conversion drivers are a plus
  • A clear understanding of Minted’s crowdsourcing model and how it differs from traditional retail
  • Work Location

    • San Francisco, CA
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