We’re powered by purpose

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.

We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.

As the Head of Sales, you will play a pivotal role in shaping the sales strategy and leading our teams to achieve ambitious customer acquisition targets. This is a newly created role within the organisation, offering an exciting opportunity to make a significant impact and champion sales at Mable.

This position holds overall responsibility for the direction, strategic development, performance and maintenance of the activities of the sales teams for Mable.

Key Accountabilities

Strategic Vision

Develops and communicates a clear, inspiring vision for the sales team aligned with overall business goals.

Translates strategic vision into actionable plans and objectives.

Sets specific objectives, identifying target markets, and allocating resources effectively.

Decision Making

Makes informed, timely decisions based on a combination of data, experience, and intuition, considering the sector and with the customer experience front of mind.

Takes accountability for decisions and learns from outcomes, adjusting strategies as needed.

Driving Performance

Sets challenging yet achievable goals aligned with organisational objectives.

Ensures goals are communicated clearly and understood by the entire team.

Takes proactive steps to address performance gaps and optimise results.

Provides effective coaching and constructive feedback to enhance the skills and performance of team members.

Takes a customer centric approach where a strong emphasis was placed on understanding customer needs to achieve outcomes.

Stay up-to-date with relevant regulations and compliance standards in the sectors we operate in.

Communication and Collaboration

Effectively communicates sales strategies, goals, and updates to internal stakeholders.

Collaborating closely with our service teams to ensure that we are exceeding the expectations of our customers.

Facilitates open and transparent communication within the team and across departments.

Promotes a collaborative and inclusive team culture that encourages knowledge-sharing and mutual support.

Actively seeks opportunities for cross-functional collaboration to achieve broader organisational goals.

Skills, Knowledge and Experience

Proven track record of success in sales leadership roles preferably in the B2C space.

Proven ability to manage high-performing teams and drive significant business growth.

Exceptional strategic thinking, communication, and negotiation skills.

Strong track record in stakeholder engagement and partnership management.

Experience working collaboratively with cross-functional teams to align sales strategies with broader business objectives and contribute to organisational success.

Results-oriented mindset with a focus on delivering measurable outcomes, leveraging data for strategic planning and driving business growth.

Strong understanding of the Disability or Aged Care sectors is desirable but not essential.

Additional Information

Our Values

We’re Switched On💡

We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.

We’re Bold 📣

We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.

We’re One🤝

We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.

We’re Impactful 🌟

We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.

Our Benefits

Power your career ⚡️

Learn from industry experts, experienced leaders, and on-the-job opportunities.

Work away 🌎

Get a creative boost working overseas for 4 weeks in a rolling 12-month period.

Access parental leave 👶

Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.

Work with flexibility 🏠

We’re a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team.

Take a floating public holiday🫶🏾

Acknowledge a significant day your way with family and friends.

Be rewarded 🏆

Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

Get paid to take a break 🏝️

Celebrate your birthday, take a wellbeing break, volunteer - access paid leave days for what makes you happy.

Inclusion at Mable

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.

People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech.

If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Where to find us online

Careers Page -https://bit.ly/3Mz8Ym1

Glassdoor - https://bit.ly/3z0K328

YouTube -https://bit.ly/34L7DlP

Instagram -https://bit.ly/3pgAOXk

Facebook -https://bit.ly/3ic6LhQ

LinkedIn -https://bit.ly/3ie6Q4U