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About SugarCRM
Thank you for taking a look at this career opportunity! This is a direct employment position available only in Romania. If you feel you are a fit, please apply by uploading your CV in English. Thank you!
From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission toprovide products and services thatmake the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictabilityby letting our award-winning CRM platform do the work.
Our diverse group ofworldwideemployeesareunited and driven by a shared passion for our mission, culture,andvalues. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out ourrecent‘Great Place to Work’certification that weareso proud of.Work/life fitand flexibilityfor our teammattersand together we pride ourselves on solving for our customers,always.What’s more, we are a Remote 1st organization, which means we empower everyone to do their best work from home, on the road, or anywhere in between.
If you're ready to grow your career and helporganizations grow betterandfaster, you've come to the right place. Find out more about ourSugarCRM careersand how you can become a part of our journey.
The SaaS Renewals Administrator is responsible for managing the end-to-end process of subscription renewals, from notification to negotiation and processing. This role requires a blend of customer service, sales acumen, and administrative skills to ensure that customers are engaged, informed, and satisfied through the renewal process. The ideal candidate will have a keen attention to detail, excellent communication skills, and a proactive approach to problem-solving.
Key Responsibilities:
Skills & Qualifications:
Additional Information
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
- Private medical insurance including basic check-ups, hospitalization, and vital care
- Vision exam and discounted glasses every year
- Meal tickets 40 RON/working day
- Gift tickets 300 RON/ Easter & Christmas
- Cultural tickets 200 RON/month
- Health & Wellness reimbursement
- Professional development reimbursement program
- Educational Resources - Career & Personal Development Program
- Travel discounts
- Birthday day off
- Extra days off when public holidays fall on weekend days
- Annual Teambuilding
- We are a merit-based company with many opportunities to learn, excel and grow your career!
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