The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do

here.

The Granicus Experience Group (GXG) is our in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our nonpartisan federal, state and local government clients better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.

GXG takes a consultative, collaborative approach to helping our clients maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action.

The opportunities to make a difference while developingstrategiesfor the public sector are limitless. Your role will require you to create new ideas, work directly with our government clients to flesh out these ideas, and help bring these ideas to reality. Our projects are typically long-term engagements completed in collaboration with Granicus and client professionals.

Our Platform Consultants develop innovative Granicus technology solutions to fit the unique needs of our clients. You will collaborate with clients and colleagues to gather client business requirements and convert these into technical strategies for how to maximize the Granicus product family. You will constantly use creative problem-solving skills and technical expertise to ensure that the approach to technology supports the overall strategy that the GXG team develops, all in partnership with our clients. 

Strong candidates will have a proven track record of pushing marketing technologyto meet clients’ needs, preferably within the government. Candidates will have experience facilitating discovery sessions, analyzing datato inform strategies, and working on large-scale or program-level projects for clients. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients.

Projects range from assessing the effectiveness of a rural county’s digital communications initiative, to driving awareness-to-action of a state-wide social services initiative, to growing a large federal agency’s digital audience in a short timeframe, to managing the largest online community to advance national preparedness and resilience. The position reports to the Manager of the GXG team.

Essential Functions:

Deliver multichannel strategy projects for public sector clients. Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites.

Provide subject matter expertise on how to architect and deliver marketing technology and data strategies that accelerate audience acquisition and value, by being personalized and increasing citizen engagement.

Work closely with multi-disciplinary teams to define, plan and build complex digital experiences for our clients.

Provide expertise as a trusted adviser to clients, and closely collaborate with internal team members and contractors.

Gather, document and manage requirements with a user-centered approach.

Continuously demonstrate a polished, professional relationship with colleagues and clients by being organized, prepared and proactive.

Have an authentic and polished presence at all times.

Occasionally represent GXG in speaking roles, panel participation, webinars, workshops and client outreach, as well as attend and participate in industry conferences and workshops throughout the U.S. as needed.

Be an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform.

Train GXG team on Granicus platform to effectuate the team's platform understanding and advance their approach to applying platform knowledge to GXG projects. Stay aligned with product owners/product roadmap, infusing GXG feedback and requests for product enhancements and share back with the GXG team ongoing product enhancements.

Security Requirement:

Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Qualifications:

5+ years of consulting or marketing technology strategy, preferably in a digital/social media company serving government or ata government agency.

Beproficientin digital-communications tools, including the Granicus family of products, ranging from email marketing, online collaboration, website content management systems, online forms, and social networks to the next new thing

Solid written, verbal and presentation skills and workshop facilitation skills in a heavy client-facing capacity

Experience digesting data and deriving insights that lead to actionable recommendations, then applying intuition and experience to complement data

Understand and use digital tools, technologies and trends, then leverage those for client success

Strategic thinker with the ability to exercise independence, autonomy, and sound judgment in making account recommendations and decisions.Skillfully enlist internal stakeholders to help navigate client relationships.

Ability to think quickly and critically on a broad range of marketing technology and digital marketing topics across various verticals.

Ability to be flexible in a changing work environment and to work well under pressure

Consistently perform against simultaneous projects in a fast-paced environment

Experience and/or enthusiasm for working with government. Passionate about public service, citizen engagement and all things digital

Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables.

Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities.

Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration.

BA/BS degree or equivalent.

Prior to the shutdown for the Covid-19 pandemic, GXG staff were expected to be available for on-site customer meetings with our federal, state and local customers. This included travel in some instances. As our customers' expectations and responses to the pandemic continue to evolve, GXG team members may once again be expected to be available for in-person customer meetings.

Additional Information

Potential base salary. Does not include bonus OR commission and benefits.

COMPENSATION RANGE: $61,000-$81,000 USD

Benefits:At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

Flexible Time Off

Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

401(k) plan with matching contribution

Paid Parental Leave

Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

Group legal coverage

And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Granicus

Consultant, Platform