Payment Operations Manager

Capchase, recognised as one ofFast Company’s Most Innovative Companies of 2023, empowers SaaS companies to grow faster through access to capital & revenue management tools. We have been acknowledged byForbes North America’s best startupsand also featured amongForbes Next Billion-Dollar Startups 2023. To carry out our mission, we've received $700M+ in equity and debt funding from some of the best fintech investorsQED(Nubank, Klarna),01 Advisors(Tipalti, Master Class),Bling Capital(Airtable, Gitlab, Lyft, Square),SciFI(Stripe, Brex),Caffeinated(OpenDoor, Airtable).

In a little over three years, we’ve provided billions in funding to thousands of companies, expanded operations to ten countries in the US and Europe, and grown our team from four co-founders in May 2020 to 130 Capchasers today.

Since our launch in 2020, we’ve achieved several milestones:

➡ 4K+ companies registered

🏃 5,000 plus months additional runway generated

🙌 Over 120 Capchasers working across 14 cities around the world representing over 20 nationalities

🌎 10 countries in which we operate

📈 250% annual company growth

👫 Built an awesomeculture.

🚀 The Job

• Develop and implement efficient payment processing workflows and procedures to ensure accuracy, timeliness, and compliance with regulations.

• Collaborate with Finance, Tech, and Customer Support, to address payment-related issues and optimize processes as well as build out necessary functionality to deliver against our business objectives.

• Manage relationships with payment service providers, banks, and other financial institutions to negotiate terms, resolve issues, and explore new opportunities to further streamline and lower the cost of financial operations.

• Stay on top of industry trends, best practices, and regulatory changes affecting payment operations, and implement necessary adjustments to ensure compliance and competitiveness.

• Drive initiatives to streamline payment operations, enhance customer experience, and support company growth objectives through innovation in our payment systems.

🧠 Required Experience/Skills

• Minimum of 2-3 years in a Payment Operations or payment systems position or similar role.

• Previous experience in Fintech, Financial Services, or a similar field.

• Experience running multiple projects.

• Experience with cross-functional work, working closely with tech, finance and customer teams.

• Obsessed with metric monitoring, troubleshooting, but also building out infrastructure.

• Comfortable with fast paced environments.

• Curious about latest trends in payments / money movement

• Highly organized, experienced with managing numerous matters simultaneously and able to adapt to shifting priorities

Additional Information

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.