We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

This is a hybrid position at The Foundry, BGC, Taguig City at least 2 days a month onsite.

The Sales Development team performs the most important function within organization. Our pipeline is our lifeline. This role is the first line of communication with all potential prospects and will be company’s biggest advocate.

What does a day in the life of a Sales Development Representative look like?

Drive market share by qualifying and delivering leads that build a pipeline for our Sales Executive team in your defined market segment.

Proactively completes work and introduces outreach sequences that benefit the team or organization, taking full ownership and responsibility. Your entrepreneurial spirit drives you to make a positive impact.

Strong organizational and follow-up skills needed for key accounts.

Responsible for calling into prospect accounts to generate demand for company solutions.

Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.

Represent the company’s products and services, using comprehensive knowledge and customer research to explain how our solutions meet customer needs.

Proactively seek new business opportunities in the market

Generate 20 sales accepted opportunities a month from all the inbound activity.

Understand what the customer needs and open an opportunity for the Sales team to prosecute.

Maintain growth in your market area.

What are the required qualifications of a Sales Development Representative?

Bachelor’s degree (or equivalent) or at least 2 years of relevant work experience

2 years or more of work experience as a sales development representative, sales account executive, or similar role.

Experience operating on CRM platforms or Salesforce.

Hands-on experience with multiple sales techniques

Understanding of sales performance metrics

Proficiency in MS Office

Proven, creative problem-solving approach and strong analytical skills.

Strong desire and ability to move up within a sale organization.

Willing to work onsite fat least 2 days a month.

Nice-to-have qualifications:

Experience working with SaaS account

Experience recording information in Salesforce or similar CRM system

Experience with negotiations, discovery call, and various client engagement conversation

Additional Information

Ninja Perks and Benefits

*Full time employees

● Competitive compensation

● Adherence to government-mandated benefits

● Retirement Savings Program with Company Matching

● Life Insurance

● HMO on day 1

● Paid time off, birthday leave

● Bonus and incentive plans

● Opportunities for skills training and personal and professional development

● Employee Referral Program

● Beautiful office space (for onsite employees)

● Free lunch provided daily (for onsite employees)

Experience

infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Supportninja

Sales Development Representative