Sr. Technical Program Manager

OppFi is a tech-enabled, mission-driven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans. Through best-in-class customer service, transparency, responsible lending, and financial inclusion, we support consumers, who are turned away by mainstream options, to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2023 Crain’s Fast 50™ company and were named on Built In's 2024 Best Places to Work in Chicago.

Sr. Technical Program Manager

We are looking for an experienced and hands-on Sr. Technical Program Manager to deliver technical solutions to the business. He or she will also help drive process efficiency and agile adoption by working with Technology management to define, develop and improve Technology delivery processes. He or she will be comfortable working in a fast-paced environment and will have the ability to work effectively in a cross-disciplinary team, across multiple projects and multiple locations.

What you get to do:

• Manage delivery from concept/requirements definition to end-user deployment in a fast-paced environment through the full project lifecycle
• Develop sprint plans with the Scrum team, plan iterations, drive estimation exercises
• Facilitate sprint planning, stand-ups, sprint review/demos, and retrospectives meetings
• Ensure impediment removal, or guide the team through impediment removal in a cross-functional environment
• Maintain project/sprint plan and relevant metrics that help the team track progress and keep to targets
• Manages day-to-day operational aspects of a project and scope, facilitates progress, identifies and manages risks & issues
• Work with Technology Leadership team on status reporting including project progress, velocity calculation, preparation of burndowns, etc.
• Business Analysis
• Document project scope, business needs, costs, and benefits 
• Conduct data and process analysis (both ongoing and ad hoc)
• Ensure all work is tracked accurately and statuses updated appropriately in the workflow management system (Jira)
• Collaborate with business and IT to define and document business, system and project requirements
• Help drive high-level initiatives to improve SDLC and Agile

What you will bring to the team:

• Scrum Master experience with working knowledge of Agile practices while delivering on commitments and motivating the team to do so
• Sound knowledge of software development and testing best practices along with excellent analytical and creative & innovative problem-solving skills
• Strong hands-on background in analysis/design and facilitation skills in leading requirements elicitation workshops, interfacing with business and technology teams
• Able to evaluate processes and data to generate core insights and proactively present the information to management along with recommendations for changes and solutions
• Flexible to respond to changing requirements that might invalidate original plans
• Capacity to handle multiple tasks and manage competing priorities
• Able to work flexibly, collaboratively and effectively communicate with various functional areas and employee levels within the company, from line-level to executive leadership, within a constantly evolving cross functional team environment
• Solid organizational skills including attention to detail and multitasking skills
• Previous experience in managing cross-disciplinary teams across multiple technical projects is a must
• Prior experience with Jira required 
• PMP or Certified Scrum Master certification is a plus
• 10+ years of proven track record in running complex IT project delivery at an enterprise level or as a business analyst and/or system analyst 
• 2-5 years project management or product management experience is desirable
• 3+ years of financial industry experience is desirable
• Bachelor’s degree or related experience

Reports to: Senior Director, Platform & Operations

Job Level: Sr. Manager

Total Rewards and Benefits

The minimum salary for this role is $130,000. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

OppFi offers a flexible remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical plans, dental and vision coverage, and tuition reimbursement. To support wellness, growth, and legal support, we provide additional benefits, including DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how to spend your rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter. #LI-Remote

EEOC Statement: 

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at recruiting@oppfi.com. 

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/