We are looking for a People Ops Specialist to join our team! The People Experience team works towards enabling Superside to build the future of global online work. We craft a delightful people journey that maximizes Supersider engagement and optimizes Supersider retention.

People Ops is one of the three teams in People Experience and keeps track of multiple processes, focusing heavily on onboarding and offboarding workflows, going from contracts to accounts to systems to automation. Ultimately, we ensure people are enabled to thrive in Superside by keeping everything running smoothly.

What you’ll do

Manage Supersider contracts and statements of work

Orchestrate our onboarding and offboarding workflows

Administrate on all our people systems and keep them up to date

Manage our health insurance and background checks

Conduct audits to ensure our data is always accurate

Build reports based on our people data to answer key questions from leaders across the company

Orchestrate onboarding sessions for new hires by setting up calendars and liaising with speakers

Update and maintain our main KPI dashboards

Coordinate monthly company-wide town halls

Maintain and improve our Zapier automations

What you’ll need to succeed

You are amazing at organization and can keep track of multiple tasks and processes simultaneously. You are process-oriented and have a knack for process improvements.

Solid understanding of Google Sheets

Nice to have experience using Slack or other similar instant messaging tools in the context of work

Experienced with remote working, administrating a global and high-volume workforce

Nice to have experience with Zapier and automations

Attentive to detail and obsessed about data quality

Over-communicative and highly responsive

Experience with HRIS systems

Our biggest challenge right now

Superside is remote and people are fully distributed. You’ll be interacting with a lot of people with different backgrounds and cultures, in different time zones which is already a challenge in itself. Your role will also expose you to a lot of information from day one with the responsibility to manage your stakeholders in a prompt and sensitive way.

Additional Information

Hiring process

Technical Test: This is where you get to show us your technical skills. We've gotten rid of the old algorithmic, theoretical type of questions and provide real-world testing scenarios that are relevant to our current stack environment.

Meet and greet: 45min introduction call. No need for any formal prep beforehand, we’re here to get to know each other enough to see if we’re a potential good match.

Technical interview: 1-hour discussion regarding your case assignment. This is your chance to walk us through your work and the logic behind it. We always set aside some time for your question so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!

Ability assessment: The ability tests have been selected to measure the skills and competencies needed to succeed in the role.

Final interview: The last meeting with the Management team will last around 1 hour and it’s another chance to talk about our mutual expectations, address any concerns, and dive deeper into how you could be successful in Superside.

Offer: At this stage, it is clear we want you! We’ll make sure you want to join us too.

About Superside

Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.

With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.

Learn more at superside.com

Diversity, Equity and Inclusion

We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Superside

People Operations Specialist