We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

This role will work directly with the most senior leaders of the digital marketing team to execute projects on our

WordPress site. The WordPress Administrator will assist the senior digital marketing team in product uploads, content uploads, SEO optimizations, and other data-driven projects.

The ideal candidate is a highly organized, tech-savvy, self-starter who will work alongside the digital marketing team. The Wordpress Administrator will be an instrumental member of the marketing team and the role has room for long-term growth.

What does a day in the life of a WordPress Administrator look like?

Work with the digital marketing team to ensure the accuracy of data (including product descriptions, SKUs, images, and SEO) on client's website.

Complete product uploads for new products that will need to be added and categorized on the client's website.

Work with the digital marketing team on any data-driven projects that will be crucial to the growth of client's website.

What are the required qualifications of a WordPress Administrator?

At least 2 years WordPress Administration expprience

Experience with Content Management (Creating, editing, and publishing content and managing comments)

Experience in Website Design and Functionality (Installing and configuring themes, Installing and managing plugins and Editing core files)

User Management experience(Creating, editing, and deleting user accounts and Managing user permissions)

WordPress Security and Maintenance experience(Updating WordPress core, themes, and plugins, Backing up the website and Monitoring the website's performance)

Good communication skills both verbal and written

Work portfolio or sample projects

Nice-to-have qualifications:

Good presentation skills (with stakeholders)

WordPress certifications

Additional Information

Ninja Perks and Benefits

*Full time employees

● Competitive compensation

● Adherence to government-mandated benefits

● Retirement Savings Program with Company Matching

● Life Insurance

● HMO on day 1

● Paid time off, birthday leave

● Bonus and incentive plans

● Opportunities for skills training and personal and professional development

● Beautiful office space

● Free lunch provided daily

● Employee Referral Program

Experience

infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Supportninja

WordPress Administrator