Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join a new Veeva product team in an exciting space, teaching our customers how to use our products. We’re looking for someone to lead the creation of new documentation materials. You would be instrumental in setting a direction for this new offering and helping it scale and grow.
What You'll Do
This role is responsible for managing all documentation deliverables of a new Veeva software offering. They will build out a new documentation site utilizing Veeva best practices and technology where appropriate. Customers using the new offering require training on the software and best practices - this role is responsible for delivering a robust online help site to bring a customer quickly and efficiently up to speed and then keep them updated as new features are added
A successful candidate in this role brings a strong background in technical writing for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owner/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed Requirements
Excellent communication (written and oral) and research skills
Ability to manage your time effectively when faced with competing priorities
Ability to work independently with little direct supervision
Experience with Git, and Markdown language
Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship of employment visas for this position. Nice to Have
Working knowledge of the software development process and cloud software
Experience in an agile software development environment
Experience in writing for regulated industries
Experience using JIRA and Jekyll (or other CMS) Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program Compensation
Base pay: $70,000 - $110,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Additional Information
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us attalent_accommodations@veeva.com.
