Company Description
When minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.
Job Description
Our team is in search of a Global Account Manager to oversee our relationship with a key distributor partner with over 50 global locations. As the primary point of contact for this account, you will be responsible for driving growth, maintaining relationships, and ensuring customer satisfaction across all regions.
Travel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance of our headquarters.
A Day in the Life:
Cultivate strong relationships with assigned accounts to drive collaboration and mutual success
Identify and prioritize strategic initiatives and revenue-generating opportunities within assigned accounts, leveraging our products and services to address their evolving needs and challenges
Serve as the primary point of contact for assigned accounts, managing day-to-day interactions, addressing inquiries and concerns, and ensuring a high level of customer satisfaction
Keep assigned accounts informed of product updates and other relevant information to support their sales efforts
Drive new business development efforts, including prospecting, lead generation, and customer acquisition activities, to expand our customer base and penetrate new markets
Oversee and manage all accounts assigned to you
Clearly define Channel Partner accounts expectations of Alertus and Alertus’ expectations of Channel Partners. Hold Channel Partners accountable to these expectations
Support Channel Partners efforts of selling Alertus’ products and technologies to existing and new end-users
Ensure all Channel Partners are completing and receiving their training certifications
Ensure all Channel Partners correctly register all leads/opportunities through Alertus’ Vendor Portal
Drive performance of assigned Channel Partners against established revenue and activity goals to achieve optimal success
Ensure all assigned VARs are educated and trained on the Alertus Emergency Mass Notification System
Oversee the proper usage of marketing collateral and Alertus branding established for assigned VARs are consistently used and updated Required Skills:
Willingness to travel approximately 50% of the time
Excellent communication, negotiation, and presentation skills, with the ability to build rapport and influence decision-makers at all levels
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities Desired Skills:
Channel/VAR experience preferred but not required
Bilingual
Hands-on experience with WhatsApp, LinkedIn, DiscoverOrg, and ZoomInfo
Experience with RFPs, Contracts, and Purchasing Vehicles
Technology Sales Education and Experience:
Bachelor’s Degree
5+ years of experience in sales or account management, with a track record of success in managing large, global accounts Alertus Career Advantages:
Competitive salary
Unlimited PTO
Business Casual Environment
Being part of a fast-paced and growing company
Rewarding experience of bringing life-saving solutions to schools and organizations worldwide
Regular company social and team-building events
Circle of Excellence Rewards Trip Additional Information
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
All your information will be kept confidential according to EEO guidelines.
EEO/AA Employer M/F/D/V
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
