The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Project Managers (PMs) lead and execute website projects. PMs guide customers through a proven implementation process to leverage our award winning Content Management System (CMS). Project Managers have access to in-house designers, UX, developers, and trainers who share our standards of excellence across client deliverables and relationships. Strong candidates have a proven track record of successfully managing projects for government clients, as well as demonstrated leadership capabilities. A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.

What your impact will look like here:

Manage multiple website projects of varying scope and size for public sector clients

Own the customer communication, project scope, timeline, and budget

Learn the tech well enough to provide consultation and technical support for those customers under your watch

Coordinate cross-functional teams to best serve our customers

Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables

Leverage company standard processes and tools for executing, tracking, and billing projects

Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices

Support and consult Sales and Customer Success teams in pursuit of future opportunities

Survey and achieve consistently high customer satisfaction feedback

Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel

Travel to client locations for onsite consultation approximately 3-6 days per month

You will love this job if you have:

Minimum of 3 to 5 years’ experience overseeing or coordinating website projects

Experience working with distributed/remote teams

Enjoy managing simultaneous projects in a fast-paced environment

Possess superior communication (oral and written) and analytical skills

Familiarity with web usability, accessibility, and best practices

Proficient use of project management solutions (Wrike preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security Requirements:

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.