Lead Product Designer

In 2011, Mark Andreessen famously said, “Software is eating the world.” 10+ years later, software hasn’t just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company’s DNA. And while most just get to enjoy the benefits, there is one unsung hero behind it all: 🦸‍♀️ IT 🦸‍♀️

While being flooded with never ending IT tickets, they are also making sure Guy Fieri in Sales doesn’t buy yet another tool “promising” a 103% lead conversion rate. And burying themselves in spreadsheets to prepare the SOC2 report for when Gordon Ramsey from the Big 4 comes knocking. And can’t forget about Julia Child, the newest on-call engineer, who needs access to prod DB to investigate an incident. All of these workstreams are among spreadsheets, emails, Slack messages, and Zoom calls. But those days are numbered.

✨ Let there be Lumos ✨

Lumos is building the first AppHQ for companies. In essence, we are creating the meta app, the source-of-truth for companies to manage all their apps.

Why Lumos?

• 🚀 Rocketship Growth: In less than two years, our team has grown from 20 to ~80 brilliant minds across Canada, the United States and South America. Our customer base has more than 10x’d with some pretty incredible names like SiriusXM, GitHub, and Intercom.
• 📈 Backed by Industry Leaders: Andreessen Horowitz (a16z) has backed us since the beginning. We have a team of trusted advisors including Joel De La Garza (partner at a16z and previous Chief Security Officer at Box) and Leland Maschmeyer (the design thinker behind Spotify and Microsoft)
• ⭐ Grow with us: You have the chance to be one of the first 100 people at Lumos. At Lumos, you will build your function from the ground up, get exposure to different aspects of the business developing a diverse skill set, and most importantly, you’ll have the opportunity to pave your own path.

We are rewriting the IT playbook, one that better reflects our software eaten world. 

As a Product Designer at Lumos, you will play a crucial role in shaping and defining the unique user experience that sets our company apart from others in the space. Design is not just an afterthought; it is a key part of our business strategy and what differentiates us from outdated, human-unfriendly tools.

In this role, you will work closely with the CEO and other key stakeholders to understand the needs and perspectives of our users, and use this insight to wonderful experiences. You will also play a key role in shaping the direction of our design organization as we continue to grow and evolve. If you are passionate about creating exceptional user experiences and driving business success, we encourage you to apply for this exciting opportunity.

• Design Execution: Lead the design of products from concept to launch, ensuring that all designs are delivered on time and meet quality standards. This includes creating detailed project plans, prototyping, user testing, and working closely with developers to ensure that designs are implemented correctly.
• Visual Design Excellence: Create visually stunning and intuitive designs that delight our customers and drive business success. We highly value attention to detail and a clear understanding of visual design and communication-design principles.
• Customer Obsession: Understand and anticipate customer needs and design products that exceed their expectations. This includes user research, analyzing customer feedback and data, and incorporating customer insights into the design process.
• Deep Collaboration: Work closely with cross-functional teams, including product management and engineering, to ensure that designs are aligned with business goals and technical feasibility. This includes communicating design concepts and ideas clearly and effectively and working as part of a team to solve complex design challenges.

• $120,000 - $160,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

We purposefully did not create a standard list of minimum qualifications because we care much more about your motivation and ability to help us accelerate technical progress than we care just about your CV. Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.