For job seekers
For companies
Superside is expanding its Customer Success team and is looking for a Customer Success Manager to work closely with our top-tier brands and companies such as Meta, Amazon, Red Bull, Cisco & LVMH as well as SMBs.
At Superside, you will be helping our customers realize maximum value from our collaboration. You'll carry out this mission by making sure you engage with end-users and executives alike to ensure that our customers love, adapt and grow with Superside.
This role is different from a Customer Support role. It requires a proactive approach to our customers, understanding their strategy and future needs before any issues arise.Candidates who will succeed in this role have first and foremost experience with account management and a true customer-centric mindset.
What you'll be doing:
What you'll need to succeed
Our biggest challenge right now
Additional Information
We’re on a mission to build the best creative service in the world. To create more equal opportunities globally, we believe creative is a good place to start. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
A global community of talented people working from more than 60 different countries
Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
A high-pace, high-energy, and high-performance environment
Trusting, ego-free and truth-seeking team members
Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
A career path towards increased responsibility, mentorship and leadership. We grow, you grow
We are a global company with 450+ subscription customers worldwide and are experiencing strong revenue growth.
You will be exposed to all aspects of a business in startup mode and scaling quickly
We’re just the right size. Not a small startup and not a corporate entity either
See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.
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