Global PR Manager, Enterprise (Business, Government, Campus)

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 142 million registered learners as of December 31, 2023.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

The Global Communications team is responsible for telling the story of how Coursera is shaping the future of work and education, and transforming lives through access to high-quality, job-relevant education. The team is a nimble, high-impact, and globally-distributed group that works with key business stakeholders and cross-functional partners in a fast-paced, dynamic environment to tell the right stories to the right audiences at the right time. 

As PR Manager, Institutions (Business, Government, Campus), you will be responsible for managing and executing PR announcements and initiatives for a range of enterprise initiatives, including partnership and product announcements, thought leadership including speaking opps and bylines, and supporting collaboration efforts with global coalitions. Reporting to the Director of Global Enterprise Communications (East Coast Time Zone), you will help shape U.S. and global conversations about creating equal access to opportunity in the digital and Generative AI economy, cross-sector collaboration, and the future of work and education. Hear more in Fast Company, Wall Street Journal, and BBC. Read more in Inside Higher Ed, UNESCO, and World Economic Forum.   

You will have the opportunity to collaborate directly with leading coalitions, employers, campuses, and government customers to influence the communications strategies and tactics Coursera uses to reach learners around the world.

As a key member of the global comms team, you will be integrated into many of our strategic initiatives, with the opportunity to participate in and lead high visibility projects and shape global media narratives. In addition to external partners, you will work closely with a cross functional team from C-suite leadership, product, sales, customer success, and data science, as well as with peers across communications and marketing including regional communications leads to extend global stories to countries around the world. 

The ideal candidate is a proactive and creative thinker, quick learner, and comfortable working in a fast-paced team environment. They also have a passion for Coursera’s mission and exceptional writing, cross-cultural communication, multi-tasking, and collaboration skills. The ideal candidate should be interested in learning about other cultures and building and maintaining subject matter expertise in a fast-changing industry that’s fundamentally reshaping how people learn and work around the world. 

The role is fully remote and US-based – you will have global access to WeWork and occasional travel for events and tours may be required. 

Responsibilities:

• Manage key PR launches, determining media strategy, creating written assets, coordinating agency support, and collaborating with cross functional and partner teams
• Manage critical relationships with government, business, and campus partners as well as journalists to ensure shared success of launches and initiatives
• Partner with regional comms leads for key global and regional launches, setting press goals and driving coverage globally  
• Write PR assets such as press releases, blog posts, speeches, briefing notes, and CXO talking points for major launches and milestones with a clear, concise, and creative writing style
• Prep executives for media interviews and key launches 
• Track new research, industry trends, and key use cases shaping the future of jobs and education to help inform and evolve how we tell our story 
• Grow the thought leadership program by driving keynotes, data reports, speaking opps, and opinion articles in priority markets with great proactivity and creative thinking 
• Collaborate cross-functionally to identify customer case studies for PR usage and secure business, government or university participation in initiatives such as events and briefings that help achieve business goals and fuel growth  
• Coordinate initiatives with reputable partners like the World Economic Forum, the World Bank, and UNESCO 

Basic Qualifications:

• 4+ years of experience working in relevant communications roles, including coordinating PR campaigns and working cross-functionally with other teams
• Background in clear, concise, creative written and verbal communication 
• Demonstrated history of using data and insights to power thought leadership and media conversations
• Experience leading and influencing small teams on a project basis to get ambiguous assignments across the finish line 
• Proven ability to think strategically, creatively solve problems, and manage multiple projects at once, adjusting priorities along the way as needed
• Demonstrated history of working on projects that required cross-cultural communication skills 
• Familiarity with top-tier business and tech reporters

Preferred Qualifications:

• Experience in higher education or edtech; mix of in-house and agency experience
• Ability to manage senior executives and engage in the strategic planning process of campaigns
• Experience with Google Workspace tools like Docs, Slides, and Sheets   
• Experience coordinating campaigns outside of the U.S.
• Familiarity with workplace and economics reporters 
• Passion for education and how technology can address global challenges

If this opportunity interests you, you might like these courses on Coursera:

• Public Relations for Digital Media
• Storytelling and influencing: Communicate with impact
• Creative Problem Solving

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between 104,000 and 150,000. The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.  

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