At Spotify, we are reinventing the audio industry by changing how people experience and interact with music and podcasts. Our Freemium Partnerships team supports this mission by working with partners to help drive acquisition and retention of subscribers through partner distribution channels and marketing. As an integral member of the Partner Management team, the Strategic Partner Manager will be responsible for driving the launch and development of some of our key global and strategic partners in support of our Freemium Business Development Team in APAC region. You, along with the rest of the team will help us unlock the maximum potential of these relationships for Spotify, our Partners and ultimately our users. You will be reporting to the Associate Director, Partner Engagement and Operations. This role is based in Singapore.
What You'll Do
Work closely with our internal team members, partner marketing, product and the business development managers- assume day-to-day ownership of the partner lifecycle, from post signing through to renewal or termination
You will be the ‘single threaded owner’ and ‘go to’ person for the partner’s needs; leading marketing conversations to drive incremental subscribers and awareness, leading launch timelines and vendor/supplier payment, and being quick on your feet to problem tackle issues that arise
Build deep relationships with key partners and their organizations so that we are a preferred and trusted partner. This includes regular partner check-ins to discuss performance and suggest optimizations that match our needs with theirs to grow the business
Evaluate, seek and secure incremental opportunities that drive awareness of new products and conversion of free to premium
Work closely with our product operations team to clearly define missing features or improvements that will influence the build out of account management tools and workflows into our partner portal, allowing this team to be more efficient in servicing a large and diverse set of partnerships
Actively work with partners to influence their marketing plans and execution, including analyzing marketing channels, target audiences and campaign metrics and follow-up with appropriate optimization measures
Work closely with internal teams at Spotify to collect and share insights and takeaways that can be used to optimize and elevate partner activities and help inform future deal renewals Who You Are
You have at least 6+ years of experience in strategic partner management, alliance management, global account management or subscriber acquisition in APAC region
Your background is in one or several of the following: management consulting, content distribution, media, telecom, and app or subscription based consumer services/products with extensive knowledge of the APAC region
Knowledge of deal and operational terminology, marketing channels, and important marketing metrics - and experience working closely with marketing teams to ensure we increase partner marketing spend
Able to influence internal and external senior management and cross-functional team members to drive positive outcomes for Spotify, partners and our users
Willing to roll up your sleeves when needed, love for problem solving, and geared towards taking the initiative to get things done
Comfortable with trying new things and navigating ambiguity - leaning on data to guide decisions and build insights to support the growth of the business
Strong analytical approach and personality - you know how to identify the right data and how to interpret it to build compelling cases to fix problems and grow the business
Skilled at prioritization, effective communication and collaboration amongst teams
Comfortable working in a distributed/remote environment with occasional travel to meet with teams and partners
Proven presentation skills and able to articulate key points to team members
Proficient in English, Bahasa, Thai or Korean language skills will be an added advantage
Experience dealing with a telcos in APAC will be a plus Where You'll Be
This position will be based in Singapore Additional Information
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
