Senior Product Design Manager at Alma (~$180k/year)

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider.

Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Senior Product Design Manager

We are looking for an experienced Senior Product Design Manager to join, support, and manage a growing group of high-performing product designers at Alma focused on our Billing and Insurance verticals.

What you’ll do:

Facilitate the delivery of high-quality and high-impact design work by growing and developing a team of motivated, empowered, and psychologically safe product designers
Establish and maintain a climate in which your reports can do their best work. You take responsibility for your design team culture, cultivating a place where designers can collaborate and learn from each other
Set a clear, inspiring vision for strategic initiatives and/or complex areas, painting a picture of the future and motivating others (your peers, your team) to get there
Partner with Product, Engineering, and Operational leaders to drive decisions and a strategic direction for the team, as well as improve and expand on our discovery and delivery processes
Achieve stakeholder buy-in to and alignment with the work your team is doing, and use storytelling, pitching and persuasion skills to advocate for user-friendly decision-making
Create structures, systems, and processes that enable your team’s work to be successful and reliable
Hire a designer onto the team and help shape the scope, impact, and focus of new squads
Help grow Product Design as a function by helping shape team-wide processes and growing the team

Who you are:

You have 7-10 years of experience in product or user experience design within healthcare, insurance, education, or a similar industry.
You have 2+ years of people management experience, managing across junior to senior direct reports.
You have experience setting a clear, inspiring vision for complex areas, and advocating for solutions that drive success for the business in addition to your users.
You are a curious, ambitious, empathetic, and strategic leader. You’re a total pro in UX methodologies and familiar with design tools.
You are comfortable working in a fast-paced startup environment and making decisions without all of the answers in front of you.
You believe you are not your user and that a well-designed product means that it’s accessible and usable for all. You guide your team’s work to reflect that philosophy.
You have a proven track record of building strong cross-functional relationships and buy-in into your work.
You’re passionate about Alma's mission: to simplify access to high-quality, affordable mental health care.

Benefits:

We’re a remote-first company
Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
401k plan (Roth and traditional)
Free Alma platform access
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
Free EAP access through LifeWorks
One-time home office stipend to set up your home office
Comprehensive parental leave plans
9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
Flexible PTO

Salary Band: $165,000 - $190,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.