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account managementControlUp is growing and we have ambitious plans for 2024! To support this growth, we are looking for a talented Account Manager to support the existing team working with our customers in the DACH region.
About Us
A successful and fast-growing company, ControlUp is reshaping IT Operations by helping this function deliver a world-class Digital Employee Experience (DEX). With Over 1800 customers worldwide, ControlUp’s mission is to dominate the DEX category with our suite of products that provide real-time analytics and remediation capabilities that support employees interacting with any application, on any device, anywhere.
The Role
The Renewals Account Manager is responsible for achieving renewal revenue targets through proactively engaging with customers. In this role, you will work closely with our customers and partners to negotiate and execute renewal contracts. You will support the team in maintaining high renewal rates and identifying growth opportunities.
Who we’re looking for
The successful applicant will be a ‘people person’ first and foremost. Exhibiting exceptional communication and multi-tasking skills, you will have the ability to move quickly from eliciting and understanding customer motivations to developing win-win sales strategies backed by good product knowledge and a deep understanding of how to position value.
You will be used to working across a large portfolio of customers in a fast-paced environment where you thrive on taking advantage of the opportunities that change presents and contributing to the growth and development of the team and business. You enjoy working collaboratively and possess a strong team working ethic which encourages putting the needs of customers at the forefront of all that you do.
As someone with tremendous commercial acumen, you will use your interpersonal skills to build and develop enduring relationships with customers and partners, acting as their trusted advisor for all matters relating to ControlUp. Internally, you will develop strong partnerships across the business, including DACH-based team members as well as peers across the globe, as you seek to pool knowledge to deliver the best outcomes consistently.
Responsibilities:
Skills:
Preferred Experience / Qualifications:
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