At Grove, our community is the heart and soul of the company - from home, to wellness, beauty and more – our customers are a force of nature and believe sustainable, safe products should be accessible to all families.
Grove is currently hiring a Social Community Engagement Manager to manage the planning, execution, and day-to-day community management for all social media channels. With over 600k Instagram followers and a Facebook community of 30k VIPs, you’ll develop engaging, on-trend social content, to ensure surprise and delight Grove’s community. This role will partner cross-functionally with teams to bring the company’s vision and mission to life. Remote first with San Francisco Headquarters, this role will report to our Head of Social Media.
About You
Well-versed in the social space and can keep pace with what it means to be a successful brand in social media
Embodies Grove’s brand tone, leading with a customer-centric perspective
Believes in our mission and celebrates it while tying our social content back to our brand & growth strategies
Data-driven and seeks to grow the channels in support of business objectives, but also deeply connected to popular trends/culture and are energized by our community conversations
Loves developing innovative ideas that enrich and gather rich insights from our online community. Responsibilities
Address appropriate comments and flag to the appropriate internal team members across priority channels
Lead the community of brand evangelists by executing communications and engagement strategies across our social properties, including Facebook Community Group
Write community-driven strategies, create engaging content, posting, publishing, reporting, and analyzing data to provide effective social community-driven engagement and results
Bring your passion about speaking for our online community, and also disseminate feedback and trends thoughtfully, backed up with dataAssist in day-to-day responsibilities of “owned organic” social media channels to ensure brand consistency and increase brand engagement
Provide social listening and social media analytics, creating dashboards and reports to steer our brand leadership team and present reports inclusive of content performance, competitor performance and offer key learnings and recommendations
Monitor social media landscape to identify trends, relevant content to repurpose, and user generated content
Identify and institute best practices for all Grove’s social accounts
Collaborate with internal and external partners on campaigns and projects
Schedule internal and external meetings when necessary. Ensure projects and next steps are noted and followed up timely Experience Needed
2-3 years of relevant experience in social media or customer service
Passion for the social media space, up-to-date on current trendsPassion for sustainability and eco-friendly living
Strong social copywriting skills and demonstrable creative concepting skills
Some experience with developing rich creative briefs or in partnering with a creative team to achieve desired creative vision
Detail-oriented and organized. Able to prioritize, multi-task, and deliver strict deadlines
Knowledge of social media management tools
Experience using social media tools like Dash Hudson, Canva, Cap Cut, and Sprout Social is a plus
Basic graphic design experience preferred What's In It For You
Competitive compensation and benefits - medical, vision, dental
Equity - shared success is core to our mission
Flexible Paid Time Off - we care most about results
Free VIP membership and 25% employee discount
Working for a company that believes that a small group of people can change the world for the better by creating products and funds initiatives that help the planet!
This full-time, exempt position is remote in one of the 23 states where Grove has established payroll. The budgeted salary range is $60,000 - $75,000. This pay range is based upon the national average and may vary depending on geographical work location Additional Information
Launched in 2016 as a Certified B Corp, Grove Collaborative is transforming consumer products into a positive force for human and environmental good. Driven by the belief that sustainability is the only future, Grove creates and curates more than 150 high-performing eco-friendly brands of household cleaning, health and wellness, personal care, laundry, clean beauty, baby and pet care products serving millions of households across the U.S. each year. With a flexible monthly delivery model and access to knowledgeable Grove Guides, Grove makes it easy for everyone to build sustainable routines.
Every product Grove offers — from its flagship brand of sustainably powerful home care essentials, Grove Co., plastic-free, vegan personal care line, Peach Not Plastic, and zero-waste pet care brand, Good Fur, to its exceptional third-party brands — has been thoroughly vetted against Grove’s strict standards to be beautifully effective, supportive of healthy habits, ethically produced and cruelty-free. Grove is a public benefit corporation on a mission to move Beyond Plastic™ and is available at select retailers nationwide, making sustainable home care products even more accessible. For more information, visit
www.grove.com.We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
