Here at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity.

Join us to experience a culture of collaboration and innovation, where connecting in-person adds value to our collective growth. Let's work together!

We are Relativity. A market-leading, global tech company that equips legal and complianceprofessionals with a powerful platform to organize data, discover the truth, and act on it. TheUS Department of Justice, 199 of the Am Law 200, and more than 329,000 enabled users trust Relativity during litigation, internal investigations, and compliance projects.

Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue toseek individuals that will bring their whole, authentic self to our team.

We are seeking a Senior User Experience Researcher to manage and conduct user research with multi-disciplined teams throughout the product development process. From discovery toimplementation and continuous product improvement, you will collaborate with ProductManagers, Engineers, and Designers to uncover user insights that help us build better products.Join us in the transformation of the legal industry and play a pivotal role in shaping the future ofthe practice of law.

Role responsibilities:

Proven ability to interact with customers and empathize with their needs.

Work alongside designers, product managers and other stakeholders in product teamsto identify and enable research opportunities throughout the product design anddevelopment lifecycle.

Lead research studies using methodologies including generative design research andcontextual inquiry, participatory design workshops, interviews, formative andsummative usability studies, and quantitative methods, such as surveys and dataanalytics.

Lead empathy and design-thinking workshops to drive cross-functional collaborationthat translates research findings into actionable product goals and direction.

Synthesize findings into meaningful themes and actionable insights, then expertly sharethese results with a variety of audiences, including key stakeholder updates.

Add to research findings with data from other sources including analytics, customersupport records, sales contacts, etc.

Proactively look for opportunities to add to our customer knowledge outside of projects.

Evangelize customer insights with internal product and customer groups, leveragingcross-functional communication and collaboration methods.

Collaborate with UX Researchers and Designers across geographies to contribute to theteam’s advancement develop new practices and methodologies, etc.

Coach and mentor others in the user experience team to contribute to Relativity’s ethosof continuous improvement and development

Preferred qualifications:

Bachelor’s or Master’s degree in HCI, User Experience Design or Research, or similardiscipline

Experience working embedded in product teams

Experience working in SaaS products

Minimum qualifications:

At least 5 years’ professional experience in user research with an emphasis on researchrelated to software and digital experiences.

Experience planning and conducting user interviews and product concept testing andusability testing.

Experience working with Agile development environment

Excellent verbal and written communication skills.

Additional Information

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:

Comprehensive health, dental, and vision plans

Parental leave for primary and secondary caregivers

Flexible work arrangements

Two, week-long company breaks per year

Unlimited time off

Long-term incentive program

Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.