Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Worldwide Field Operations organization for a duration of 12 months. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals.
Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions. This is a Sydney based role, reporting to Sr. Manager, Business Operations based in Bellevue, WA.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
You Will:
- Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel
- Act as a business partner to Sales leaders to understand and identify essential business questions and challenges
- Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results
- Partner with engineering, data science, and other analytics teams to build scalable analytics solutions
- Present insights to executives that will drive performance improvements and establish scalable process enhancements across Sales regions
- Mine large datasets, draw relevant insights and create visualizations to summarize findings
- Analyze and monitor data for anomalies (recognizing trends and data quality)
- Guide commission and territory planning processes with analytical support
- Be a mentor and leader to the more junior analysts on the team
You Have:
- Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
- 5+ years of experience in an analytics role with increasing responsibility
- Experience in Cloud and SaaS go-to-market (GTM)
- Expertise in SQL and preparing data for analysis, modeling, and visualization
- Experience working with a business intelligence tool like Looker, Tableau, PowerBI, etc.
- Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
- Experience publishing and presenting data and findings to non-data users
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!
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