Senior Systems Administrator at Storable (~$105k/year)

Senior Systems Administrator

Storable is currently looking for a Senior Systems Administrator to provide distributed support of Windows and Mac systems and our cloud-based SaaS platforms in use by our 650+ employees spread across the globe. A successful candidate must be passionate about supporting a skilled and dynamic workforce, an effective and empathic communicator for their skillset, and driven to help develop a world-class IT organization. You will be joining a team whose primary focus is to enable the business to Do More in our remote and international environment!

What You’ll Do:

Customer Service is paramount. The ITOps service desk is the first point of contact for any IT questions across the organization, even if those questions are outside of the purview of what the ITOps team handles. Our team will do the legwork to find the correct answer or the person who can help.

Engage in a positive, supportive journey of development within the ITOps team
Monitor and respond to all incoming tickets to the ITOps service desk, triaging any high priority issues and working within ITOps and with other team to resolve more complex issues
Provide administration and support to our deployment of MDM-managed Windows and Mac systems across our 650+ employees spread across the globe
Work with our asset management inventory providers to ensure that Storriors have the hardware that they need, when and where they need it
Develop ways to further enable Storable’s success through endpoint automation, applying creative scripting solutions and deep platform knowledge to zero touch deployment, patch and configuration management (especially on the Windows platform), information security compliance, and identity and access management
Champion a DevOps approach to developing and delivering solutions through collaborative source control and API-driven CI/CD pipelines, and maintaining a strong focus on improving the end user experience, and enhancing the quality of life of the ITOps team
Continually develop and improve ITOps internal and user-facing documentation regarding policies, procedures, and workflows
Continually improve the end-to-end process for onboarding and offboarding for all Storable employees, including a focus on automating that process
Configure and administer software / cloud-based systems / SaaS platforms including but not limited to:

Microsoft Azure, Google Workspaces, AWS, Atlassian Products (Jira, Confluence, etc), Slack, Zoom, OpenVPN, as well as a host of internal tools

Participate in technical projects in alignment with organizational goals, including large scale IT migrations related to numerous and ongoing acquisitions

What you’ll need:

Experience with scripting languages such as PowerShell (Bash, zsh, Python a bonus)
5+ years Windows desktop deployment and administration
2+ years working with macOS deployment and administration a bonus
Excellent troubleshooting and customer support skills, as well as written and verbal communication skills
Able to work in a fast paced, dynamic, remote team environment with self-starting initiative
Work outside of normal business hours, including nights and weekends as needed

Bonus Points:

Bachelor’s Degree in Computer Science or related field or equivalent years of experience
Direct experience supporting Google (Google Workspaces), Azure (Microsoft 365), Atlassian (Confluence, Jira, Jira Service Desk), Slack, and Zoom
Cloud based telephony system experience
AWS, VPN administration experience

Pay Transparency at Storable

At Storable, we believe in the power of transparency to help our employees Do More and Be More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting.We’re happy to discuss compensation further during the interview process because we believe that open communication leads to better outcomes for everyone. We’re committed to creating an inclusive environment where all employees are valued for their unique skills and contributions.By applying to work with us, you agree to this pay transparency policy and to the idea that transparency leads to growth, both for individuals and for our company, Storable, as a whole. The range listed below is only representative of base salary. Every role at Storable has a variable incentive. Please talk to your recruiter about the variable pay plan and earning potential for this role.

Position pay range

$89,000

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$113,000 USD

All applicants must be currently authorized to work in the United States on a full-time basis.

Location: REMOTE

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CO, CT, DE, FL, GA, ID, IL, IN, KS, LA, MD, MI, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

About Us:

At Storable, we believe storage operators should have one partner they can trust to help you get the results they need for their business. That’s why we’ve built the industry’s first fully integrated platform that offers facility management software, facility websites, marketing programs and services, payments, and deeply integrated tenant insurance capabilities all in one solution.

We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day.

Benefits and Perks:

Generous health coverage for you and your family, including short- and long-term disability coverage, 401(k) and HSA matching, two-times base salary company-provided life insurance, emergency loans, legal coverage and more.
Engage remotely! Since 2020, we’ve transitioned to a fully remote environment but that doesn’t mean we’re not connected. We continue to run regular contests, trivia games, and virtual happy hours!
Instant-access and flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. No waiting to use it or need for accruals.
Do More, Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in scuba certification classes, travel overseas, and redo their back patio among many other things.
Company anniversaries, birthdays, weddings, adding children to a family, first-time home buyers and more are celebrated.
We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time.
Self-care matters, so we offer the opportunity to take a load-off and enjoy a mental health day outside of your normal PTO time.
Fully-paid parental leave: 12 and 6 weeks for primary and secondary caregivers respectively.
’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
Caregiver Leave: four weeks of fully paid time away from work to take care of aging dependents or family members, if needed.
Monthly home data stipend added directly to your paychecks to help cover the cost of home internet, plus a home office sign-on bonus of $250.

Don't check all the boxes? Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification, especially in the tech industry. At Storable, we are devoted to strengthening and upholding a diverse, inclusive, and authentic workplace. If you’re excited about this role but your professional background doesn’t perfectly align with the qualifications above, we encourage you to apply. Even if this role isn’t the right match, we would love to have your resume on file for future opportunities!

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.