Added
7 days ago
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Type
Full time
Salary
Salary not provided
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Related skills

customer support english sla csat crm systems

📋 Description

  • Front-line CX role in Bucharest.
  • Entry-level position for CX background seekers.
  • Work in a fast-paced, global environment.
  • Support users via email and chat.
  • Contribute to customer experience improvements.
  • Hybrid/remote options available.

🎯 Requirements

  • Based in Bucharest, with office option.
  • Experience in CX, customer support, or similar.
  • Fluent English (spoken & written).
  • Strong written communication, empathetic tone.
  • Comfort with digital tools, chat platforms, CRM.
  • Resilience for high-volume requests.

🎁 Benefits

  • Hybrid/remote options; flexible work setup.
  • Paid time off: min 25 days plus tenure bonuses.
  • Parental leave and ramp-back options.
  • Career growth and learning opportunities.
  • Culture focused on wellbeing and inclusion.
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