Account Director - DACH

📋 Description

• Own a portfolio of existing accounts, drive retention and growth.
• Identify upsell and cross-sell opportunities within accounts.
• Proactively own renewals with the Customer Success team.
• Forecast monthly and quarterly performance.
• Negotiate deals and contracts at C-level and enterprise levels.
• Analyze stakeholder mapping and set strategy to drive impact.

🎯 Requirements

• Experience in Customer Success/Account Management or Sales, SaaS.
• Experience negotiating contracts and legal discussions.
• Self-motivated, tech-savvy, and proactive problem solver.
• Care for clients and provide around-the-clock support.
• Passion for testing, measuring, and improving outreach.
• Strong English and German communication skills.

🎁 Benefits

• Be part of a diverse global team with 50+ nationalities.
• Internal trainings on AI fundamentals, coding, languages.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, CloudGuru.
• Become an ESOP shareholder via eligibility-based program.
• Rewarding referral bonuses.
• Volunteering and social impact projects.