Account Director, Revenue Lifecycle Management

📋 Description

• Own and grow an assigned portfolio of Neocol accounts with revenue/margin targets.
• Build relationships with key stakeholders; act as trusted advisor on revenue models and goals.
• Lead proposals and SOWs; partner with Sales on pre-sales activities.
• Serve as senior billable resource on Revenue Cloud engagements; manage delivery quality and CSAT.
• Own account planning, forecasting, and client KPIs with visibility into risk and capacity.
• Collaborate cross-functionally to align staffing and delivery outcomes.

🎯 Requirements

• 10+ years in client services, consulting, or professional services with direct account ownership.
• Proven track record growing client accounts and managing portfolio revenue/margin.
• Experience leading enterprise Salesforce engagements, including scoping and SOWs.
• Strong governance, delivery methodology (Agile/hybrid/waterfall), risk and change mgmt.
• Executive presence; ability to communicate with C-suite stakeholders.
• Proficient with Salesforce, JIRA, Smartsheet, Slack, and Google.

🎁 Benefits

• Competitive compensation and benefits
• Flexible time off
• Home office stipend
• Employer-matched 401(k)
• Medical, dental, vision coverage
• Adoption assistance