Account Manager

📋 Description

• Participate in meetings with key stakeholders from onboarding to business reviews.
• Discover strategic customer needs and set goals to drive business impact.
• Analyze stakeholder mapping and plan touchpoints to optimize engagement.
• Own renewal strategy to achieve key commercial targets.
• Assist sales with upsell opportunities and product alignment.
• Ensure customer success and reach NPS targets.

🎯 Requirements

• University degree in Business, Marketing, Engineering, or related fields.
• 5+ years in Customer Success, Account Management, or SaaS.
• Strong written and spoken English and native language.
• Strategic thinking with solid project management.
• Experience with Value Selling, Challenger Selling, or SPIN Selling.
• Proven track record in negotiations and contract discussions.

🎁 Benefits

• Global, diverse team with 50+ nationalities.
• Internal trainings on AI fundamentals and coding.
• Access to learning platforms like Spotify, LinkedIn Learning.
• ESOP eligibility and ownership in Insider One.
• Team events, volunteering, and social impact programs.