Account Manager

📋 Description

• Manage and expand a portfolio of service customers.
• Be the primary contact for clients and ensure a positive experience.
• Identify opportunities for contract renewals and additional services.
• Drive long-term account growth and retention.
• Collaborate with operations to deliver outstanding service.
• Prospect for new business when appropriate.

🎯 Requirements

• 5+ years in commercial HVAC, mechanical services, controls, or related industries.
• Experience managing customer accounts and service agreements.
• Proven success in customer retention and account growth.
• Knowledge of preventive maintenance programs and service contracts.
• Strong communication, presentation, and relationship-building skills.
• Experience using CRM platforms to manage opportunities and activity.

🎁 Benefits

• Competitive base salary plus incentive compensation
• Health, dental, and vision benefits
• Paid time off and holidays
• Career advancement opportunities within a growing national organization
• Support of an experienced operations and service team
• A collaborative environment focused on long-term customer success