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📋 Description

  • Manage health, satisfaction, and growth of ACE client portfolio
  • Act as trusted advisor and primary contact with regular business reviews
  • Provide proactive, high-touch service including security audits and project support
  • Identify upsell opportunities and align on future ACE solutions
  • Maintain executive presence and build lasting client relationships

🎯 Requirements

  • Bachelor's degree in Business, Technology, Communications, or related field (or equivalent)
  • 2–5 years in account management or client-facing roles
  • Excellent communication and interpersonal skills with executive presence
  • Familiarity with managed IT, cybersecurity, and technology concepts
  • Strong relationship-building, problem-solving, and organizational skills
  • CRM experience (HubSpot or similar) and ability to travel locally

🎁 Benefits

  • Competitive base compensation with commission plan
  • Hybrid work model out of Easton, PA
  • Opportunities to grow with ACE and advanced technology solutions
  • Collaborative environment with cross-functional teams
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