Account Manager

📋 Description

• Participating in onboarding and Business Review meetings with key stakeholders
• Discovering strategic needs and setting goals with customers to drive business impact
• Analyzing stakeholder mapping and defining strategy to ensure touchpoint frequency
• Owning renewal strategy to hit commercial targets and renewals
• Assisting sales with upsell opportunities and product fit
• Driving customer success and ensuring high NPS and advocacy

🎯 Requirements

• University degree in Business, Marketing, Engineering, or related fields
• 5+ years experience in Customer Success, Account Management, or Sales in SaaS
• Strong written and spoken English and native language
• High sense of responsibility and accountability
• Strategic thinking with excellent project management
• Experience with Value Selling, Challenger Selling or Spin Selling is a plus

🎁 Benefits

• Access to 16,000+ LinkedIn Learning courses
• Opportunities for training and workshops
• Paid Spotify account subscription
• International, diverse, inclusive environment
• Industry-shaping customer experiences