Account Manager

📋 Description

• Own a portfolio of accounts, driving retention and expansion.
• Identify and close growth opportunities within the client base.
• Manage the full renewal cycle end-to-end: forecasting, negotiation, closing.
• Primary contact for assigned accounts, building trust across levels.
• Conduct regular account reviews to assess health, satisfaction, and potential.
• Develop and execute account plans aligning objectives with expansion opportunities.

🎯 Requirements

• 3-5 years in account management or client-facing sales with quota success.
• Manage 100+ accounts with high engagement and satisfaction.
• Strong commercial acumen; identify and close opportunities while meeting client needs.
• Consultative selling; discovery questions and business-objective alignment.
• Confident negotiator; renewal and expansion talks across multiple levels.
• Bachelor's degree or equivalent; CRM experience (Salesforce preferred).

🎁 Benefits

• Global, diverse, inclusive team culture.
• Learning opportunities and career growth.
• Flexible, collaborative work environment.
• 100% remote work options for Canada-based roles.