Account Manager

📋 Description

• Manage renewals, upsell and cross-sell for existing accounts.
• Own the customer experience from start to finish.
• Deeply understand client supply chains to propose solutions.
• Monitor account health and improve client experience.
• Lead onboarding and create standard operating procedures.
• Scope, guide and manage implementation timelines.

🎯 Requirements

• 2-4 years in sales or a client-facing role.
• Background in logistics, freight forwarding, or supply chain preferred.
• Client-centric with ability to translate needs into solutions.
• Strong problem-solving, communication and process orientation.
• Curious, detail-oriented and capable of data-driven decisions.
• Proven track record in cross-sell or upsell and strategic planning.

🎁 Benefits

• Global, fast-growing company with UK-based opportunities.
• Lunch allowance up to GBP 15 per day on office days.
• 25 vacation days per year, plus bank holidays in England/Wales.
• Private medical insurance and dental care in the UK.
• Group life insurance and pension plan.
• Equity program for all team members.