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24 minutes ago
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Full time
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Related skills

forecasting account management customer success negotiation saas

📋 Description

  • Manage a portfolio of accounts; 4+ years in CS/Acct Mgmt or SaaS sales
  • Build strong client relationships across global clients
  • Drive renewals, upsell and cross-sell opportunities
  • Negotiate contracts and resolve issues with stakeholders
  • Collaborate with Success, Sales and Product to improve engagement
  • Present to executives and manage stakeholder mapping

🎯 Requirements

  • Own a portfolio of existing accounts; retention and growth
  • Identify upsell and cross-sell opportunities
  • Own renewals in cooperation with Customer Success
  • Forecast monthly and quarterly performance
  • Negotiate deals at C-level and enterprise levels
  • Participate in onboarding to Business Reviews

🎁 Benefits

  • Monthly meal allowance
  • Comprehensive private health insurance
  • Wellness clubs (yoga, running, cycling)
  • Access to Spotify, LinkedIn Learning, MasterClass
  • ESOP ownership and diverse global team
  • Year-round retreats and team-building events
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