Account Manager (All Levels)

📋 Description

• Quota-carrying AM owning renewals and growth across a high-volume book
• Manage contract execution, license expansion, price increases, and post-sale partnerships
• Primary point of contact and relationship owner for customers
• Collaborate with cross-team to unblock issues and drive customer outcomes
• Travel up to about one week per quarter to build relationships
• Represent Buildout in the market through events and conferences

🎯 Requirements

• B2B SaaS account management experience focused on retention and expansion
• Experience managing a high-volume book of business and hitting revenue targets
• Experience with Salesforce required; Planhat, ChurnZero, Gainsight or similar tools a plus
• Experience nurturing customer relationships; CRE industry experience a plus
• Strong collaboration skills; ability to work across Product, Support, Sales, Implementation
• Willingness to travel; located for a fully remote US-wide role

🎁 Benefits

• Health plans including two medical options; dental/vision covered for employees
• Flexible PTO, holidays, parental leave, and give-back days
• 401(k) with 4% company match; immediate vesting
• Remote-friendly culture with reimbursement; annual company kickoff
• Growth-focused environment with supportive, quirky culture