Account Manager

📋 Description

• Be the primary point of contact for our customers, attending to day-to-day and 'big picture'
• Build a thorough understanding of our product, technology, and strategy and be able to message
• Translate complex product and technology problems into simple and actionable solutions. Be able to
• Speak knowledgeably and advise on best practices relating to fraud and compliance
• Build, monitor, and communicate KPIs to clients.
• Provide strategic analysis and critical thinking as we plan long-term expansion.

🎯 Requirements

• 1+ years of experience in Account Management, Customer Success, Risk Management, or Solutions
• Domain experience in fraud, compliance, fintech, AML/KYC, or payments is highly preferred
• Strong presentation skills for both virtual and in-person meetings with various stakeholders
• Previous customer-facing experience, preferably with a technical product
• Exceptional project management skills and the ability to synthesize all inputs and balance the
• Proficiency in using business intelligence tools

🎁 Benefits

• Base pay range of $70,000 - $130,000/ CA$90,000-$160,000 + bonus + equity with tremendous upside