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6 days ago
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crm account management data analysis upselling
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📋 Description

  • Own and manage a high-volume portfolio of partner accounts
  • Build relationships with partners at pace
  • Spot expansion opportunities and convert to revenue
  • Monitor account health and flag risk
  • Help define scalable account management processes
  • Feed insights to product team to shape roadmap

🎯 Requirements

  • Experience in account management or customer success
  • Commercially minded with upsell experience
  • Highly organized and process-driven
  • Confident communicator via phone, email, video
  • Comfortable working with data to prioritise work
  • Thrives in a fast-paced, high-volume environment

🎁 Benefits

  • Hybrid office policy with 2 core days in London
  • London office location: London Bridge
  • Generous EMI share option
  • Holiday: 26 days plus bank holidays
  • Mission-driven culture and strong team
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