Account Manager, Enterprise (South East)

📋 Description

• Act as primary contact for designated accounts, fostering strong relationships across all levels
• Understand each customer's objectives, challenges, and requirements, aligning Sitecore solutions
• Proactively identify upsell, cross-sell, and renewal opportunities to drive revenue
• Collaborate cross-functionally with internal teams and Sitecore’s partner network for client support
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product

🎯 Requirements

• Demonstrable experience in software sales (full-cycle) or SaaS
• Enterprise account management/sales experience
• Strong communication skills with ability to build rapport at all levels
• Results-oriented with focus on customer satisfaction, retention, and revenue growth
• Thrives in a fast-paced, dynamic environment with multiple priorities
• Experience selling Content Management, Customer Experience, Commerce, or Digital Asset Management

🎁 Benefits

• Equal opportunities at Sitecore