Account Manager - Mexico City

📋 Description

• Participating in meetings with key stakeholders, onboarding kickoff, and business reviews
• Discovering strategic needs and setting goals with customers
• Analyzing stakeholder mapping and touchpoint strategy
• Owning renewal strategy to meet commercial targets
• Assisting sales with upselling using the right product and contact
• Owning margins, collections, and service level adjustments

🎯 Requirements

• University degree in Business, Marketing, Engineering, or related
• 5+ years in Customer Success, Account Management, or Sales (SaaS)
• Strong English and native language communication
• High responsibility and accountability
• Strategic thinking with project management skills
• Experience with Value/Challenger/SPIN selling a plus

🎁 Benefits

• Diverse global team with 50+ nationalities
• Internal trainings on AI fundamentals and personal development
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass
• ESOP ownership opportunity
• Referral bonuses and social impact volunteering
• Year-round global retreats and team-building events