Account Manager - Mid Market

📋 Description

• Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals
• Articulate value: Build trust with executives by addressing challenges and driving measurable
• Execute the sales process: Lead complex sales cycles end-to-end, secure strategic wins
• Learn & collaborate: Champion cross-team collaboration to expand customer success
• Hunt & prospect: Build a strong pipeline with accurate forecasting; travel as required

🎯 Requirements

• 5+ years in SaaS or solution-based sales or account management with territory success
• Strategic mindset: Curious, collaborative, adaptable
• Consultative approach: Experience with enterprise customers, senior leaders, long-term value
• Strong communicator: Excellent presentation skills, client-focused
• Domain knowledge: CRM, EX, CX, or ITSM exposure a plus

🎁 Benefits

• Base salary range $120,000 — $175,000 USD + Variable Compensation
• Comprehensive benefits: dental, medical, vision, disability & life
• Equity + ESPP, flexible PTO & spending, commuter benefits
• Adoption and parental leave benefits