Account Manager - North America - Mid-Market Segment

📋 Description

• Own the full commercial relationship for 50–100 mid-market accounts.
• Drive value by expanding products and renewing with conviction.
• Advise on agent design, voice customization, and integrations.
• Use data and logs to spot friction early.
• Build systems and playbooks to scale account growth.
• Operate in a remote-first, global team.

🎯 Requirements

• 3–5 years in Account Management or CS in B2B SaaS, Dev Tools, or AI/ML.
• Own revenue outcomes end to end: quotas, renewals, expansion.
• Segment by expansion potential and land deals with economic buyers.
• Hold technical conversations with developers; AI concepts, API integrations, and SDKs.
• Use product data to spot health signals and expansion opportunities.
• Read the room and tailor messaging to founders, tech leads, or procurement.

🎁 Benefits

• Innovative culture and opportunity to shape AI.
• Growth paths with opportunities to drive impact.
• Learning & development stipend annually.
• Social travel stipend for team meetups.
• Annual company offsite in rotating locations.
• Monthly co-working stipend if not near hubs.