Account Manager - North America - Strategic Segment

📋 Description

• Own the commercial relationship across 5–15 strategic accounts.
• Drive value, expand into new products, and renew with conviction.
• Build executive partnerships and long-term success plans.
• Advise on agent design, voice, flows, and integrations.
• Own NRR, lead renewals, and drive cross-sell.
• Connect product work with commercial growth across orgs.

🎯 Requirements

• 7+ years in CS/Strategic Accounts in B2B SaaS/AI/ML
• Managed large enterprise accounts with NRR and expansion
• End-to-end expansion across multi-stakeholder deals
• Built C-suite relationships and closed complex deals
• Always three moves ahead; identify risks and opportunities
• Deep product collaboration; AI concepts, APIs, and SDKs

🎁 Benefits

• Innovative culture
• Growth paths
• Learning & development
• Social travel
• Annual company offsite
• Co-working stipend