Account Manager, SME & Growth

📋 Description

• Identify opportunities for product utilisation and provide day-to-day support for customers to
• Work cross-functionally with sales, product, engineering, marketing, finance, and strategy; focus
• Engage in pipeline generation activities to identify new revenue opportunities and drive customer
• Promote Airwallex platform and intervene with at-risk customers to maximise value.
• Educate Growth portfolio to use full Airwallex product range via lifecycle campaigns and co-created
• Be the customer advocate inside Airwallex and collaborate with Support/Operations to resolve issues.

🎯 Requirements

• 3+ years’ experience in account management or CSM, preferably in tech or financial services.
• Strong verbal and written communication in French and English.
• Proven track record in driving product adoption and KPIs/targets.
• Thrives in fast-paced, high-growth environments; prior startup experience beneficial.
• Bachelor’s degree or equivalent; proactive, self-starter with ownership of own book.

🎁 Benefits

• Base + commission (€54K – €75K) with Equity and Commission opportunities.