AI Ops Engineer, Professional Services

📋 Description

• AI Delivery: Design, build, and maintain AI-powered workflows, automations, and tooling that
• Develop agentic workflows, prompt-based tools, and lightweight AI applications using approved
• Translate delivery challenges into prioritized AI solutions in partnership with PS leadership.
• Coach and collaborate with PS AI Builders to improve AI delivery maturity.
• Monitor, test, document, and continuously improve deployed AI solutions.
• Build automation that reduces manual Agiloft configuration, testing, and validation effort.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• 2–4 years building AI, automation, or technical implementation solutions.
• Strong Python skills for automation, APIs, and AI workflows.
• Experience building agentic workflows using LLM frameworks (LangGraph, LangChain, Mastra, n8n
• Experience with AI-assisted development tools (Claude Code, OpenAI Codex, or similar).
• Knowledge of RAG, embeddings, vector databases, prompt engineering, tool use, and agent memory.

🎁 Benefits

• Professional Services or enterprise software implementation experience a plus.
• Experience with highly configurable low-code/no-code platforms.
• Familiarity with CLM, LegalTech, or enterprise B2B SaaS.
• Experience in private equity-backed SaaS companies.
• Knowledge of enterprise AI governance.
• Experience working with centralized AI organizations.