AMER - Sales & Service Manager Template

📋 Description

• Lead sales, guest experience, and store performance with GM direction.
• Oversee Sales & Service team to deliver exceptional guest connections.
• Develop and execute store-wide sales and service strategies.
• Manage budget, expenses, and planning processes (QBR, sales planning).
• Collaborate cross-functionally to align with brand principles and goals.
• Represent store in meetings, build client relationships, and drive results.

🎯 Requirements

• 3-5 years of retail or related leadership experience.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Exceptional interpersonal and communication skills, verbal and written.
• Agile, with ability to handle multiple tasks in a changing environment.
• Independent work ethic, time management, and personal accountability.
• Ability to lift, push, carry up to 50 pounds; constant movement around store.

🎁 Benefits

• Generous ALO employee discount and Wellness Club access.
• Medical, dental, and vision plans; mental health resources; parental support.
• 401k matching; monthly store incentives; clothing allowance.
• Free yoga classes at select Sanctuaries.