Analista de Customer Success & BI (Datacenter)

📋 Description

• Lead onboarding of new clients into Datacenter platform
• Apply onboarding/data-maintenance to existing client portfolio
• Transform/reconcile spreadsheets for Datacenter imports
• Be primary contact for client/ internal requests, bugs, improvements
• Implement configuration adjustments within platform; escalate complex needs
• Prioritize backlog and monitor deadlines with BI/Media leadership

🎯 Requirements

• Experience in BI, media data, data ops, or agency envs
• Advanced Excel/Google Sheets
• Knowledge of paid media platforms (Meta Ads, Google Ads); GA4/GTMs
• Independent problem solving within available tools; escalate when needed
• Strong CS mindset, communication, organization, follow-up
• Analytical, data accuracy, process consistency

🎁 Benefits

• Fully remote work opportunity
• Autonomy in day-to-day responsibilities
• Professional development program access
• Well-being support, online healthcare
• Corporate fitness and wellness platform
• 23 paid business days of annual break