Analista de Performance Operacional

📋 Description

• Monitor daily operational and commercial KPIs to drive performance.
• Analyze data to identify deviations, risks, and opportunities.
• Collaborate with operational leaders to implement Monetization initiatives.
• Consolidate data and share insights with the corporate team in São Paulo.
• Conduct follow-ups to ensure adherence to processes and standards.
• Support action plans and performance improvement initiatives.

🎯 Requirements

• Intermediate proficiency in Microsoft Excel.
• Strong analytical and problem-solving skills.
• Good communication with operational leaders and corporate stakeholders.
• Organization, discipline, and ability to manage multiple priorities.
• Proactive mindset to identify deviations and escalate risks.
• Ability to work collaboratively in an operational/BPO setting.

🎁 Benefits

• Remote position based in Brazil.
• Opportunity to work closely with corporate and operational teams.
• Exposure to performance management and analytics.
• Participation in campaigns, training, and initiatives focused on improving results.