Analyst Account Management

📋 Description

• Provide analytical and operational support to account management teams and clients.
• Transform complex data into clear insights for client decisions.
• Develop dashboards, business reviews, and client-ready reports.
• Resolve data, policy, billing, and supplier issues while maintaining accuracy.
• Collaborate across teams to improve processes and introduce efficiencies.
• Support cross-functional projects and drive continuous improvement.

🎯 Requirements

• Bachelor’s degree strongly preferred.
• 5+ years in relocation services, go-to-market client services, or similar.
• Strong Excel and data analytics skills; ability to manipulate and present data.
• Experience with Cognos or similar BI/reporting tools.
• Analytical, detail-oriented, and able to meet deadlines.
• Ability to create concise client-facing reports and presentations.

🎁 Benefits

• Exposure to senior stakeholders via business reviews and client-facing talks.
• Chance to contribute to cross-functional projects and process improvements.
• Develop expertise in data analytics, reporting, and client management.
• Opportunity to introduce automation and innovative solutions.
• Collaborative environment across Account Management, Accounting, and support teams.
• Professional development through best-practice sharing and training.