CSMs own long-term relationships with Bazaarvoice clients.
Pro-active role managing a portfolio of 70-80 accounts across North America.
Advise clients on strategies to maximize value via Bazaarvoice products and UGC.
Drive adoption and measure ROI through strategic recommendations.
Collaborate with cross-functional teams to ensure client outcomes.

🎯 Requirements

2-4 years in account management or client success (US client focus preferred).
Strong time management, organization, prioritization.
Ability to manage high volume of accounts concurrently.
Proficient with Microsoft Office and Google suites.
Excellent oral/written presentation skills; C-level communication capable.
Customer-centric mindset with willingness to go the extra mile.

🎁 Benefits

Flexible afternoons/evenings (IST 2:30pm-11:30pm).
Collaborative, global team exposure.

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